Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.vanillamiel.com (the ‘Website’).

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as ‘Device Information’.

We collect Device Information using the following technologies:

‘Cookies’ – which are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

‘Log files’ – which track actions occurring on the Website, and collect data including your IP
address, browser type, internet service provider, referring/ exit pages, and date/ time stamps.

‘Web beacons’, ‘tags’, and ‘pixels’ – which are electronic files used to record information about how you browse the Website.

Additionally, when you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit or debit card numbers, account details) email address, and phone number. We refer to this information as ‘Order Information’.

Personal Information’ shall hereinafter refer, collectively, to both Device Information and Order Information.

We use the Order Information that we collect generally to fulfill any orders placed
through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/ or order confirmations).

Additionally, we use this Order Information to:

  1. Communicate with you;
  2. Screen our orders for potential risk or fraud; and
  3. When in line with the preferences you have shared with us, provide you with
    information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).

We share your Personal Information with third parties to help us, as described above. For example, we use Shopify to power our online store and you can read more about how Shopify uses your Personal Information here:

https://www.shopify.com/legal/privacy

We also use Google Analytics to help us understand how our customers use the Website and you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/

You can opt-out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.


Please note that we do not alter our Website’s data collection and use practices when we see a ‘Do Not Track’ signal from your browser.

When you place an order through the Website, we will maintain your Order Information for our records.


We may update this privacy policy from time to time in order to reflect, for example,
changes to our practices or for other operational, legal or regulatory reasons.
 
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@vanillamiel.com or by post using the details provided below:

Vanilla Miel

Gala B, Narayan Building

Saki Naka Junction, Andheri Kurla Road,

Mumbai 400 072,

Maharashtra, India